Condizioni d'uso
'SISGEO REMOTE' SERVICE
GENERAL TERMS OF SERVICE (GTS)
The following General Terms of Service (GTS) apply to all users of the 'Sisgeo Remote' service provided by Sisgeo S.r.l., with its registered office at Via F. Serpero 4/F1 - 20060 Masate (MI) – Italy.
The use of the Service is permitted only to registered users who have:
- Read and accepted the General Terms of Service (GTS).
- Read and accepted the Privacy Policy.
The General Terms of Service (GTS) also apply in the event of modification/development of the 'Sisgeo Remote' Service, unless otherwise indicated at the time of the first provision of the modified or developed Service.
Sisgeo S.r.l. reserves the right to modify the General Terms of Service (GTS) and to add, modify, or remove certain elements of the Service at any time. The user can review and print the General Terms of Service (GTS).
Pursuant to Articles 7 and 12 of Legislative Decree No. 70 of April 9, 2003, Sisgeo S.r.l. provides the following information about the service provider subject to these General Terms of Service (GTS):
- Registered Office: Via F. Serpero 4/F1 - 20060 Masate (MI) – Italy
- Tel. +39-02.95.76.41.30
- info@sisgeo.com
- DEFINITIONS
User: a registered person who has accepted the General Terms of Service (GTS).
Service: the IT system called 'Sisgeo Remote', provided by Sisgeo S.r.l. to consult its devices (e.g., Dataloggers and measurement systems) via the internet. Website: the website used to access the Service provided by Sisgeo S.r.l.
Account: the set of personal data provided by the User during Registration and subsequently partially modifiable, which includes the User's Username and Password.
Username: the User's identification code.
Password: an alphabetic or alphanumeric code to access the Service.
Download: downloading files or documents from the Website.
Registration: the procedure provided on the Website for creating the Account and collecting the User's data by accepting the General Terms of Service (GTS).
- REGISTRATION AND PROVISION OF SERVICES
2.1 The user accesses the Service through the Website using their browser and internet connection, without the need to install any specific programs.
2.2 After Registration, the User receives a confirmation email.
2.3 Regardless of registration, the router provided by Sisgeo S.r.l. automatically connects to the company's server that provides the Service.
- REGISTRATION, USERNAME, AND PASSWORD
3.1 The User must provide correct and up-to-date personal data. In particular, the email address must be real, as it is essential for receiving information about the use of the Service and/or any changes made to it. The User also agrees to promptly update the personal data provided during Registration to ensure that it is always current, complete, and truthful.
3.2 The Password is automatically generated at the end of the registration process. The User has the right to change the Password by following the instructions published on the Website. The User acknowledges that the Username and Password constitute the validation system for the User's access to the Service and are the only means to legitimize the User's access to the Service. The User therefore acknowledges and agrees that all actions performed using the User ID and Password assigned to them will be binding on them. The User declares to assume all responsibility towards Sisgeo S.r.l. or third parties for actions performed using the User ID and Password assigned to them. The User must keep the User ID and Password confidential and safeguard them with the utmost diligence.
3.3 The Username and Password are strictly personal and must be kept secure.
3.4 The User may activate 2FA authentication for greater security. Sisgeo S.r.l. strongly recommends activating this authentication system.
- SERVICE SUSPENSION
4.1 Sisgeo S.r.l. may temporarily suspend the Service, without prior notice, for the time strictly necessary for technical interventions necessary and/or appropriate to improve the quality of the Service.
4.2 Sisgeo S.r.l. may also interrupt the Service for justified security reasons or confidentiality violations, in which case the User will be notified.
- USE OF THE SERVICE
5.1 The use of the Service is entirely at the User's risk, with no guarantee or promise of quality, proper functioning, or suitability of the Services for a specific purpose or result set by the User.
5.2 Sisgeo S.r.l. is not responsible for any damages resulting from the inaccessibility of the Service or from delays, malfunctions, suspension, and/or interruption - neither towards the User nor towards third parties directly or indirectly connected to the User - in the provision of the Service caused by:
- I) viruses spread by third parties, data theft caused by third parties;
- II) tampering or unauthorized interventions by the User or third parties on the Website or the Service or the equipment used by Sisgeo S.r.l.;
III) tampering or interventions on the connection equipment, which are available to the User, carried out by the User or unauthorized third parties;
- IV) incorrect use of the Service by the User;
- V) malfunction of the connection equipment used by the User.
5.3 Sisgeo S.r.l. assumes no responsibility for damages, claims, or losses, direct or indirect, arising to the User from the malfunction and/or defective operation of the User's or third parties' electronic equipment (including Internet Service Providers, telephone and/or telematic connections not managed by Sisgeo S.r.l., etc.) or otherwise attributable to fortuitous events, including, but not limited to, fires, natural disasters, power outages, unavailability of telephone connection lines or other network service providers, malfunction of computers and other electronic devices, even if not part of the Internet network.
5.4 Sisgeo S.r.l. assumes no responsibility for any damage or prejudice that may arise to the User or third parties because of downloading any type of material from the Website not directly provided by Sisgeo S.r.l.
5.5 Sisgeo S.r.l. is not responsible for the storage and preservation of materials uploaded to the Website, and the User is obliged to store them on suitable IT supports.
5.6 Sisgeo S.r.l. undertakes to adopt all IT protection tools for the materials, which are in line with the state of the art and technology, and to constantly update them to ensure the highest possible security and confidentiality for the User in using the Service.
5.7 The Website may contain links to other sites not owned by Sisgeo S.r.l. It is specified that the content of such sites cannot be controlled by Sisgeo S.r.l., which will therefore not be responsible for the consequences arising from their use. It is understood that the link does not imply any endorsement by Sisgeo S.r.l. regarding the content of such sites to which a link is provided. Sisgeo S.r.l. is not responsible for any violation of law or third-party rights arising from the content of the mentioned sites. Only the third-party owners of the sites to which the Website provides a link will be responsible for the content of these sites as well as for the online sale of products and the related terms of sale, order management, and/or consequences arising from the purchase of such products.
5.8 Sisgeo S.r.l. is not responsible for any copyright, trademark, or data protection rights violations resulting from access to a website linked to this Website.
5.9 Sisgeo S.r.l. reserves the right to suspend or terminate the service at any time, at its discretion and without notice. The User acknowledges and agrees that, in the event of suspension or termination, even permanent, of the service, Sisgeo S.r.l. will have no liability towards the User, and the User will not have the right to make any claim for damages, reimbursement, or compensation of any kind.
- USER OBLIGATIONS AND RESPONSIBILITIES
6.1 The User assumes exclusive responsibility for all their activities in using the Service and undertakes to indemnify and hold harmless the provider Sisgeo S.r.l. from any claim, demand, or threat related to or arising from the illegal use or abuse of the Service.
6.2 The User undertakes to use the Service exclusively for lawful purposes and in compliance with the law, regulations, customs, and practices, and not to use the Service, for example, to: a) exchange or publish information or files or documents against morality and public order or with the aim of offending or harming, directly or indirectly, the recipients of the information or third parties, or in ways and/or with contents that are offensive, insulting, defamatory, or otherwise in direct or indirect violation of the laws of the Italian State or any other State; b) unlawfully process third-party personal data.
6.3 The User assumes full responsibility for the download operations they may perform using the Service.
6.4 Actions and activities that include, without limitation, the insertion of content on the Website referring to:
- child pornography and/or sexual content, obscene material, or related to prostitution;
- material that violates third-party copyrights and intellectual property rights, pirated software, music files, images, videos;
- offensive or defamatory material towards anyone, including expressions of fanaticism, racism, hatred, irreverence, or threats;
- material that promotes or provides information instructing on illegal activities or that may cause harm to third parties;
- software, information, or other material containing viruses or harmful components;
- initiatives related to gambling, contests, games requiring a fee without the necessary legal authorizations;
- material not suitable for minors under 18 years of age;
- sale or promotion of products or services prohibited by law;
- material or activities that, in general, violate or induce to violate any legal or regulatory provision, even if only to protect private individuals or a provision legitimately issued by the Public Authority, are strictly prohibited and may cause the immediate interruption of the Service.
6.5 The User is legally responsible for the content of the Website. By uploading content to the Website, the User declares to comply with the General Terms of Service (GTS).
6.6 If Sisgeo S.r.l. is the recipient of legal actions initiated by third parties regarding the activities carried out or the use of the Service by a User, the User expressly agrees to indemnify and hold harmless Sisgeo S.r.l. from any claim, action, or adverse effect related to the legal action, undertaking to reimburse all expenses and compensate for any direct and/or indirect damage suffered by Sisgeo S.r.l. as a result of the aforementioned legal actions. The User also undertakes to indemnify and hold harmless Sisgeo S.r.l. from any and all liability, and consequent losses, damages, costs, and expenses suffered and/or incurred by third parties arising from the use of their Website in a manner not compliant with the obligations contemplated by the General Terms of Service (GTS) by third parties to whom they have allowed the use of their Website, including any legal expenses that may be incurred by Sisgeo S.r.l., even in the event of damages claimed by third parties for any reason.
6.7 The User assumes all responsibility for any damage or prejudice that may arise to themselves or third parties from the disclosure, theft, transmission to unauthorized third parties of the materials that they or third parties have uploaded to the 'Sisgeo Remote' account.
6.8 The User must immediately notify Sisgeo S.r.l. if they suspect an attack or compromise of the 'Sisgeo Remote' account or any device (tablet, PC, etc.) connected to the portal so that the provider can promptly intervene to remedy the situation, prevent damage, and/or block unauthorized access.
6.9 The 'Sisgeo Remote' Service must be used exclusively to connect devices provided by Sisgeo S.r.l. Any other use of the Service is strictly prohibited, under penalty of contract termination and with the right for Sisgeo S.r.l. to immediately interrupt the Service.
- ACCESS BY SISGEO S.R.L.
7.1 The User acknowledges that Sisgeo S.r.l. reserves the right to access the 'Sisgeo Remote' Service at any time and without notice to verify compliance with the General Terms of Service (GTS).
7.2 Sisgeo S.r.l. reserves the right to immediately suspend the Service if, at its sole discretion, even following a report from third parties, it believes that the General Terms of Service (GTS) have been violated.
- ASSISTANCE
8.1 The Service is available 24 hours a day, seven days a week, except for any suspensions for maintenance work, in which case Sisgeo S.r.l. undertakes to restore any interruptions to the Service as soon as possible.
- PERSONAL DATA
9.1 Sisgeo S.r.l., as the data controller, fulfils all its obligations regarding the processing of personal data, adopting appropriate security measures to prevent violations, in accordance with EU Regulation 679/2016 (GDPR) and the implementing Italian legislation, providing suitable information on the processing of personal data that the User undertakes to read and approve.
9.2 For the execution of the 'Sisgeo Remote' Service, it is specified that Sisgeo S.r.l. is not able to know the passwords generated by the account registration system on Sisgeo Remote or set by the User. Instead, Sisgeo S.r.l. is able to know, solely for technical assistance/maintenance purposes, the connection status of the devices; the name assigned in the portal, the name of the project assigned in the portal, with which users the project is shared, and the roles of the users sharing a project.
- APPLICABLE LAW AND JURISDICTION
10.1 The contractual relationship established by Sisgeo S.r.l. with the User and for any aspect not regulated by these General Terms of Service (GTS) is governed by Italian law. The exclusive jurisdiction is the Court of Milan.